Home	Overview	Links	Support	Catalog	Downloads	Staff

Running EUREKA

• MicroSkills won't launch. Error: unable to open skillsw.cfg.
• Help Files won't run with some Windows^® operating systems

Installation

• How do I install EUREKA with the CD?
• Something's wrong with the JAWS script installer.
• The CD picture comes up but I don't see any buttons.

Other Problems

• "Error writing program path to prefs file" when EUREKA launches.
• I can't get into Counselor's configuration.
• Colleges/Universities Printouts missing data
• Have a different question or problem? Fill out our technical support form.

MicroSkills won't launch. Error: unable to open skillsw.cfg.

This can happen on networks or when EUREKA is installed to a path with a space in it, i.e., "Program Files". A tech from a EUREKA site found this solution:
1. Rename eureka32.exe to eureka32_1.exe
2. Create a batch file and name it eureka32.exe with the following lines

   @echo off
   skillsiv.exe
   eureka32_1.exe
   exit

This will launch both EUREKA and MicroSkills. Existing shortcuts to eureka32.exe will still work on workstations. Thanks to Frank Quinn from the Butte County Office of Education.

Help files won't run with some Windows^® operating systems

Microsoft does not ship WinHlp32.exe with Windows 7^® or Windows Vista^®. Older help files will not run without it. EUREKA includes WinHlp32.exe in the EUREKA/ECOCIS folder.

These links will download the correct version of WinHlp32.exe:

Windows Vista: http://go.microsoft.com/fwlink/?LinkID=82148
Windows 7: http://go.microsoft.com/fwlink/?LinkID=166421
Windows Server 2008: http://go.microsoft.com/fwlink/?LinkID=114216
Windows Server 2008 R2: http://go.microsoft.com/fwlink/?LinkID=166422

"Error writing program path to prefs file" when EUREKA launches.

Add the Modify permision for eureka32.ini and skillsiv.ini in the EUREKA folder.

I can't get into Counselor's configuration.

Call EUREKA Technical support @ 888.463.2247.

Colleges/Universities Database Printing

When comparing 3 schools, columns in some sections may be misaligned - only 2 columns are visible and you must scroll horizontally to see the third column. This is due to long website links. If a user tries to print the information, the third column is cut off.

Here are 2 possible solutions. Select Print and then Properties when the print dialog appears.

• Change Scaling to 75%-80%. For some printers, this is found under Graphics.
• Change the page orientation from Portrait to Landscape.

Data Out-Of-Date Message

An out-of-date message means that you have an older version of EUREKA or ECOCIS installed.
• Check that the EUREKA/ECOCIS Welcome screen contains the current school year. If not, check your EUREKA/ECOCIS Master Update CD, make sure its date is current and install it. If your CD is out of date, contact Leonor Gomez.

Have a different question or problem? Fill out our Technical Support Form.

	Home	Overview	Links	Support	Catalog	Downloads	Staff
	Webmaster       © 2012 EUREKA, The California Career Information System       phone:1.888.463.2247